New Resident, Rental Vehicle, Visitor and Contractor Permits now available at www.parksomerville.com

The City of Somerville’s Traffic and Parking Department announced this week that residents may now access additional permitting options online at http://www.parksomerville.com/. As of September 20, New Resident, Rental Vehicle (for residents experiencing problems with their primary vehicle), and Contractor permits as well as Extended and Short-Term Visitor Passes can be requested online. In January 2013, Traffic and Parking added Residential, Visitor and Consideration (for one-day resident events), permits to the website to provide upgraded customer service options for Somerville community members.

“Our commitment to providing accurate, courteous and easy customer service – our ACE Initiative – underlies all that we do in each city department, and Traffic and Parking has made tremendous strides in ensuring that all customers can access its services and resources as quickly and efficiently as possible,” said Mayor Joseph A. Curtatone. “Constituent feedback has and will continue to help us assess additional changes and upgrades that can be made here and in other departments, helping us serve the Somerville community to the very best of our abilities.”

Since late 2011, customer service upgrades at Traffic and Parking have included upgrading to a new website (http://www.parksomerville.com/), adding credit card payment capabilities for all transactions, online permitting options, upgraded and expanded metered parking options, including allowing for the use of credit cards, and physical improvements to the reception area at 133 Holland Street for maximized customer service and efficiency.

Online permit applications are available at www.parksomerville.com/parking-permits.