Somerville is expected to experience a hard cold snap over the next couple of days. The Water and Sewer Department would like to warn you about the common occurrence of frozen water pipes in this type of weather and make sure you keep the name and number of your plumber handy throughout the winter.

 

If you can locate the frozen section of pipe you can try to thaw it yourself. However, be sure to take the following precautions to protect yourself and your property.

 

· DO use a hair dryer or hot air blower

Open the faucet first. Start by warming the pipe as close to the faucet as possible, working towards the coldest section of the pipe. Water running through the pipe will help to melt the ice in the pipe.

· DO place a warm towel or rag around the pipe.

Pour hot water over the cloth. Repeat several times until the pipe is not frozen.

· DO make sure you know the location of your master water shut-off valve

The frozen pipe may already be broken and, when the water is thawed, it will leak. In this case, you will need to shut off the water in your home or business until the leaky pipe is fixed.

· DO NOT use a torch with an open flame

You risk setting your property on fire. In addition, overheating one area can cause the pipe to burst. Open flames in homes present a serious fire danger, as well as a severe risk of exposure to lethal carbon monoxide.

 

Call a plumber to determine if the frozen pipe is within your home.

 

If the problem is outside your home or business, Somerville Water and Sewer Department may be able to help:

 

Somerville Water and Sewer Department

Water@somervillema.gov

24-hour Customer Service

311

(617-666-3311 outside Somerville)

311updates@somervillema.gov